What is prohibited on board an aircraft?

Generally, you must not take on board:-         

• Firearms of any type including replicas or toys
• Explosives including fireworks, flares, toy gun caps
• Gases including compressed gas cylinders, tear gas, mace, pepper sprays, household aerosols
• Flammable materials including petrol, lighter fuel, paint, thinners, non-safety matches, fire lighters, flammable glue
• Poisons including weed killers, pesticides, insecticides
• Corrosive substances including batteries, mercury, drain cleaners
• Other dangerous goods such as magnetised or radioactive material, toxic or infectious substances like laboratory diagnostic samples

What is the carry-on baggage allowance?

Economy class passengers are allowed one piece of hand-carry baggage weighing up to 7kg (16lbs). This bag's total length, width and height must measure no more than 115cm (46?).


What is the check-in baggage allowance?

Most economy passengers are permitted to check in up to 20kg of baggage. (Passengers are requested to check with their airlines as the baggage allowance may differ by destination and type of ticket held.) For baggage in excess of the allowed weight, passengers may choose to either pay an excess baggage charge, or air freight it to their destination as unaccompanied baggage.

Are airport tours available for schools?

Yes. CAAZ conducts airport tours for school children, colleges, community organizations and aviation enthusiasts. Interested parties should call Airport Manager  +263-4-585073 or Customer Services +263-4-585160


Are their facilities to wrap items or bags prior to departure?

Yes there is a wrapping machine at the Departures Hall .
Services are offered by the NHS at a fee inquiries  +263-4-575111


Do your airports cater for disabled passengers and airport users?

CAAZ is committed to providing world-class facilities that meet the needs of all airport users. The disabled community forms an important part of that community and CAAZ has placed a strong focus on ensuring existing and new facilities within our airports meet the particular needs of disabled travelers and disabled airport users.


CAAZ Information Desk: +263-4-585073
Parking: CarSafe            +263-4-575633-4