The Civil Aviation Authority of Zimbabwe (CAAZ) is responsible for the safety oversight of civil aviation activities in Zimbabwe. The International Civil Aviation Organisation (ICAO) published Standards and Recommended Practices (SARPs) in 19 Annexes which promote safety and global standardisation in international aviation. As a contracting state to ICAO, Zimbabwe has an obligation to ensure that all local civil aviation activities comply with the SARPs and it is done through the Directorate of Flight Safety and Standards. Activities that are regulated include:
  • Certification of airlines, charter companies, aircraft maintenance organisations, and aviation training organisations.
  • Certification of aerodromes, air traffic services, air navigation services and all high-rise structures.
  • Registration of aircraft.
  • Licencing of aviation personnel.



The International Civil Aviation Organisation (ICAO) Standards and Recommended Practices (SARPs) are considered international law. Therefore each contracting state has to provide a comprehensive and effective aviation law which is consistent with the complexity of the State’s aviation activity and compliant with the requirements that are contained in the Convention on International Civil Aviation. The legislation governing civil aviation in Zimbabwe is the Civil Aviation Act, Chapter 13:16 of 1998. The Civil Aviation Act is commonly referred to as the primary aviation legislation.

Section 79 of the Civil Aviation Act empowers the Minister of Transport and Infrastructural Development to publish customised regulations that effect the International Civil Aviation Organisation (ICAO) Standards and Recommended Practices (SARPs). The regulations address provision of standardised operational procedures in conformance with the SARPs. The regulations are divided into various instruments each targeting a specialised aviation activity, for example, Air Operator Certification. The regulations have to satisfy all provisions in the SARPs or higher and not lower. The regulations are commonly referred to as the secondary aviation legislation.




The Flight Operation Inspectorate is responsible for ensuring compliance with the Standards and Recommended Practices (SARPs) for all air transport operators. These operators include commercial aviation service providers, general aviation, aerial work air operators (e.g. agricultural) and sporting & recreational aviation. All air operators are assessed using a standard five-phase certification process which determines the capacity and readiness of the proposed air operator to conduct business within the confines of the aviation requirements. Continuous surveillance of approved air operators is conducted on a regular basis.

The section’s functions include:

  • Oversight of the activities of AOC holders.
  • Approval of Aviation Training Organisations.
  • Issuing pilot’s licences;
  • Investigation of aviation incidents and accidents
  • Development of guidance material for the aviation industry.

Guidance Material


    Operator Forms


      Flight Operations Checklist

        Title Name Contacts
        Chief Flight Operations Inspector Percy Hove Tel:+263-242-585009/20
        Flight Operations Inspector Musekwa Matizamhuka Tel: +263-242-585009/20
        Flight Operations Inspector Tapiwa Nyasha Tel:+263-242-585009/20
        Dangerous Goods Inspector Sindiso Ndlovu Tel:+263-242-585009/20


        The Aerodromes and Air Navigation Services Inspectorate is responsible for the safety oversight of airspace management and ground based aviation facilities. These include aerodromes, air traffic services, aeronautical information services, and meteorology and aeronautical telecommunication services within Zimbabwe. The ICAO Standards and Recommended Practices (SARPs) specify the minimum requirements that should prevail at an aerodrome or airspace for the safety of international civil aviation. The oversight functions include:

        • Certification of aerodromes and air navigation services providers.
        • Approval of instrument flight procedures.
        • Investigation of Air Traffic Services (ATS) and aerodromes related incidents and accidents.
        • Approval of search and rescue operations.
        • Development of guidance material for the aviation industry.

        Guidance Material


          Aerodromes Operator Forms


            Inspector Checklist

              Title Name Contacts
              Chief Aerodromes and Air Navigation Inspector Tennyson Bakare Tel:+263-242-585009/20
              ANS Inspector Marko Kurewa Tel: +263-242-585009/20
              ATS Inspector Grace Kawadza Tel:+263-242-585009/20
              Aerodromes Inspector Lawrence Vudzijena Tel:+263-242-585009/20
              AIS/MAP Inspector Adliah Chirongoma Tel:+263-242-585009/20


              The functions of the section is primarily to, licence aviation personnel and approval of aviation training organisations in accordance with ICAO and national requirements.  Individuals are licenced once their competence has been assured and certification of aviation training organisations has been done. It is also responsible for continued safety oversight of licensed individuals and training organisations and for taking enforcement action when conditions of issuance of the licences are not complied with.

              The main functions of the Personnel Licensing Section are:

              • licensing of airmen in collaboration with other Inspectorates;
              • managing the system of medical assessments for medical certification licence holders;
              • Managing the examination system;
              • certification of training organisations;
              • Maintaining registers of all licences and ratings issued

              Medical Examiners

              Designated Medical Examiners conduct medical examinations testing of applicants.


              Dr. VIVEK SOLANKI 004 MEDICAL EXAMINER ASSESSOR Class 1,2,3 30/10/2019
              Dr. RALPH JOYCE 005 MEDICAL EXAMINER Class 1 30/10/2019
              Dr. MASITARA 006 MEDICAL EXAMINER Class 1 & 2 31/10/2019
                Organisation Location Training Provided
                Air Zimbabwe RGM International
                Airport, Harare
                Pilot type rating, Cabin Crew,
                Dispatcher and Maintenance
                Engineers. Safety and
                Domm Aviation Harare Maintenance Engineer
                HF,SMS,CRM and Quality
                Executive Air Charles Prince Airport,
                Private and Commercial Pilots
                Guthrie Aviation Charles Prince Airport,
                Private and Commercial Pilots
                Solenta Aviation Johannesburg ,RSA Pilot Type, Cabin Crew
                Title Name Contacts
                Senior Licencing Officer Boniface Rondozai Tel:+263-242-585009/20
                Licencing Officer Norma Biasi Tel:+263-242-585009/20
                Licencing Officer Plaxedes Shonge Tel:+263-242-585009/20
                Licencing Officer Ndanatseyi Mabika Tel:+263-242-585009/20


                  NAME LICENCE TYPE & NO TYPES
                  DAVIES NGD
                  ATPL ATPL
                  MOYO K K
                  ATPL BOEING 737
                  ATPL BOEING 737
                  MURAPA E
                  ATPL BOEING 767
                  ATPL MD11
                  PAGE A.K.
                  ATPL MD11
                  DISPATCHER MA60
                  RUZUNGUNDE R
                  ATPL BE 58, BN2, C150, 172, 182,C206
                  MA60 & A320
                  BARTON KG
                  ATPL BE20/55/58 BE90, C172
                  PA28R,PA18;PA22,PA24,& PA31
                  GIBBS ID PIE
                  Victoria Falls
                  +263 712213569
                  EC30, RH44,B06
                  GENERAL AVIATION
                  GUTHRIE CJ PIE
                  CPL BE36/BE55& BE58,
                  MO2K,PA28A,PA30,PA31 & PA32
                  LELIARD K PIE
                  ATPL BE36,55,58,C172, 180,182, 185,206,208,210,
                  J H REID-ROWLAND
                  ATPL PIE BE55,58,C172,C182,C206,C402,PA31
                  & PA32
                  MWASE G M
                  ATPL PIE
                  1P B767 & C172
                  MARUZA T
                  CPL 5045 PIE (AOC)

                  TECHNICAL LIBRARY

                  The Technical Library holds all the regulatory documentation including aircraft manuals; continuing airworthiness information; ICAO documentation; Commercial books and magazines. Its mandate is to serve as a resource to the aviation industry by providing materials of quality, diversity, relevance, and balance that will promote the development of the industry and informed judgment.

                  Documents that can be accessed in the Library include:

                  • ICAO Documents – Annexes, circulars
                  • Aircraft manuals and handbooks
                  • Accidents/Incidents Reports
                  • Links to Airworthiness Directives (ADs)
                  • Local Inspectors Manuals


                  The primary objective of aviation security is to assure the protection and safety of passengers, crew, ground personnel, the general public, aircraft and facilities of an airport serving civil aviation, against acts of unlawful interference perpetrated on the ground or in flight. This is carried out through a combination of measures and the marshalling of various human and material resources at international, national and airport levels.

                  To meet this primary objective, the Aviation Security Department has a  legal structure in terms of Civil Aviation (Security) Regulations (SI 115 of 2016), with clearly defined responsibilities and methods of implementation. The department is responsible for the development, implementation and maintenance of a comprehensive policy on aviation security. The department implements a standardised level of aviation security through measures that meet ICAO Annex 17-Security Standards



                    Requirements for Regulated Agents

                    1. Conditions

                    In order for an entity to qualify as regulated agent it should be able to:
                    a) Provide secure facilities for acceptance, the application of security controls, which include screening, the storage of security cleared air cargo consignments and, where applicable, ground transportation.
                    b) Properly recruit, select and train an adequate number of management and operational personnel, whether internal or contracted, for its operations, in accordance with national requirements.
                    c) Continuously demonstrate compliance with the security requirements for regulated agents, as established by the appropriate authority.

                    2. Application

                    a) Any entity applying for a regulated agent designation is required to complete an application form approved by the appropriate authority, and the form should be signed by an accountable senior manager of the entity.
                    b) The application form should contain, at a minimum, the following:
                    i. Entity name and certificate of incorporation
                    ii. Tax clearance certificate;
                    iii. Registered business address;
                    iv. Contact information, including telephone and facsimile numbers and/or e-mail addresses;
                    v. Details of ownership of the entity (CR14 Form);
                    vi. Description of the entity, including core business or activities of the entity;
                    vii. Name, title and contact details of the person responsible for security;
                    viii. A declaration that the information provided is accurate, and that false information will result in qualification;
                    ix. Signature of accountable senior manager; and
                    x. Date of application.

                    L Moyo +263 773 933 321
                    T Chakwizira +263 712 513 415


                    Safety is an integral part of our mission and mandate. Civil Aviation Authority of Zimbabwe will strive to provide continued safe airport operations by guaranteeing a clearly-defined level of safety which excludes all possible risks that may result in accidents and damage, by means of a pro-active, predictive, preventative approach to safety.

                    Through our Safety Management System, all airport personnel will receive safety training, to ensure compliance with national and international regulations applicable thereto.

                    The Civil Aviation Authority of Zimbabwe has made it a culture of proactive safety
                    management systems going beyond compliance with prescriptive legislation by adopting
                    a systematic approach where potential risks are identified and managed to acceptable
                    levels. As an aviation entity, we give utmost importance to safety which we have
                    deliberately made an integral part of our mission and mandate.

                    We adopted the safety management system comprising of safety plans, safety performance
                    indicators, safety targets and continuous monitoring to attain our safety objectives
                    through risk management, safety assurance and safety promotion.

                    As an ICAO contracting State, we have developed a State Safety Program meant
                    to identify, monitor and maintain the effectiveness of all aviation safety
                    management systems within Zimbabwe. The basis of the program is strategically
                    pinned on ICAO SARPS to ensure uniformity at a global stage through safety bench
                    marks and continual improvement by adhering to the principles of ethical governance
                    to maintain and improve the travelling public’s trust in all our aviation activities.

                    under contruction

                    CAAZ has complied with ICAO Annex 13 to include a voluntary incident reporting system in addition to mandatory occurrence reports by introducing a just, non-punitive culture across all aviation entities as part of our risk management system through various fora including individual open or confidential reporting and Runway Safety Teams.


                    The Airworthiness section is responsible for ensuring that aircraft are accepted into the Zimbabwean regulatory system then maintained to appropriate safety standards. The section carries out the certification of aircraft and maintenance organisations and conducts the associated functional supervision as part of their continuing operation. The section drafts and prepares secondary legislation concerning airworthiness as well as various aeronautical notices and circulars that deal with airworthiness.

                    The main functions of the section include:

                    • Aircraft airworthiness and registration;
                    • Certification of aircraft maintenance organisations;
                    • Investigation of aircraft accidents and incidents;
                    • Managing the aircraft register.
                    • Maintaining a Technical Library

                    Guidance Material


                      Operator Forms


                        Airworthiness Checklist

                          Title Name Contacts
                          Chief Airworthiness Inspector Beloved Mupfururirwa Tel:+263-4-585009/20
                          Senior Airworthiness Inspector George Mashababe Tel:+263-4-585009/20
                          Airworthiness Inspector Judah Dube Tel:+263-4-585009/20
                          Airworthiness Inspector Mavis Musakasa Tel:+263-4-585009/20
                          Airworthiness Inspector Jacob Sibabnda Tel:+263-4-585009/20