Regulatory

The Civil Aviation Authority of Zimbabwe (CAAZ) is responsible for the safety oversight of civil aviation activities in Zimbabwe. The International Civil Aviation Organisation (ICAO) published Standards and Recommended Practices (SARPs) in 19 Annexes which promote safety and global standardisation in international aviation. As a contracting state to ICAO, Zimbabwe has an obligation to ensure that all local civil aviation activities comply with the SARPs and it is done through the Directorate of Flight Safety and Standards. Activities that are regulated include:
  • Certification of airlines, charter companies, aircraft maintenance organisations, and aviation training organisations.
  • Certification of aerodromes, air traffic services, air navigation services and all high-rise structures.
  • Registration of aircraft.
  • Licencing of aviation personnel.

AERONAUTICAL INFORMATION SERVICES

LEGISLATION

The International Civil Aviation Organisation (ICAO) Standards and Recommended Practices (SARPs) are considered international law. Therefore each contracting state has to provide a comprehensive and effective aviation law which is consistent with the complexity of the State’s aviation activity and compliant with the requirements that are contained in the Convention on International Civil Aviation. The legislation governing civil aviation in Zimbabwe is the Civil Aviation Act, Chapter 13:16 of 1998. The Civil Aviation Act is commonly referred to as the primary aviation legislation.

Section 79 of the Civil Aviation Act empowers the Minister of Transport and Infrastructural Development to publish customised regulations that effect the International Civil Aviation Organisation (ICAO) Standards and Recommended Practices (SARPs). The regulations address provision of standardised operational procedures in conformance with the SARPs. The regulations are divided into various instruments each targeting a specialised aviation activity, for example, Air Operator Certification. The regulations have to satisfy all provisions in the SARPs or higher and not lower. The regulations are commonly referred to as the secondary aviation legislation.

Regulations

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Ministerial Orders And Directives

 
 

FLIGHT OPERATIONS INSPECTORATE

The Flight Operation Inspectorate is responsible for ensuring compliance with the Standards and Recommended Practices (SARPs) for all air transport operators. These operators include commercial aviation service providers, general aviation, aerial work air operators (e.g. agricultural) and sporting & recreational aviation. All air operators are assessed using a standard five-phase certification process which determines the capacity and readiness of the proposed air operator to conduct business within the confines of the aviation requirements. Continuous surveillance of approved air operators is conducted on a regular basis.

The section’s functions include:

  • Oversight of the activities of AOC holders.
  • Approval of Aviation Training Organisations.
  • Issuing pilot’s licences;
  • Investigation of aviation incidents and accidents
  • Development of guidance material for the aviation industry.

Guidance Material

 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     

    Operator Forms

     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
       
       
      Title Name Contacts
      Chief Flight Operations Inspector Percy Hove Tel:+263-242-585009/20
      Cel:+263-772-746-817
      mail: phove@caaz.co.zw
      Flight Operations Inspector Musekwa Matizamhuka Tel: +263-242-585009/20
      Cel:+263-772-850-035
      mail:mmatizamhuka@caaz.co.zw
      Flight Operations Inspector Tapiwa Nyasha Tel:+263-242-585009/20
      Cel:+263-737-161-361
      mail:N/A
      Dangerous Goods Inspector Sindiso Ndlovu Tel:+263-242-585009/20
      Cel:+263-772-433-155
      mail:sindindlovu@caaz.co.zw
      Flight Operations Inspector / Pilot Tsungai Chiwenga Tel:+263-242-585073-83
      Cel:+263-774-577-276
      Cel:+263-712-715-546
      mail:tchiwenga@caaz.co.zw
      Flight Operations Inspector / Pilot Alex Munyaradzi Chiduwa Tel:+263-242-585073-83
      Cel:+263-713-044-488
      Cel:+263-779-731-106
      mail:achiduwa@caaz.co.zw

      AERODROMES AND AIR NAVIGATION SERVICES INSPECTORATE

      The Aerodromes and Air Navigation Services Inspectorate is responsible for the safety oversight of airspace management and ground based aviation facilities. These include aerodromes, air traffic services, aeronautical information services, and meteorology and aeronautical telecommunication services within Zimbabwe. The ICAO Standards and Recommended Practices (SARPs) specify the minimum requirements that should prevail at an aerodrome or airspace for the safety of international civil aviation. The oversight functions include:

      • Certification of aerodromes and air navigation services providers.
      • Approval of instrument flight procedures.
      • Investigation of Air Traffic Services (ATS) and aerodromes related incidents and accidents.
      • Approval of search and rescue operations.
      • Development of guidance material for the aviation industry.

      Guidance Material

       
       
       
       
       
       
       
       
       
       
       
       
       
       
         
         

        Operator Forms

         
         
           
           

          Aerodromes Operator Forms

           
           
           
           
           
           
           
           
           
           
           
           
             
             
            Title Name Contacts
            Chief Aerodromes and Air Navigation Inspector Tennyson Bakare Tel:+263-242-585009/20
            Cel:+263-772-746-817
            mail:tbakare@caaz.co.zw
            ANS Inspector Marko Kurewa Tel: +263-242-585009/20
            Cel:+263-772-336-886
            mail:mkurewa@caaz.co.zw
            ATS Inspector Grace Kawadza Tel:+263-242-585009/20
            Cel:+263-712-406-331
            mail:gkawadza@caaz.co.zw
            Aerodromes Inspector Lawrence Vudzijena Tel:+263-242-585009/20
            Cel:+263-772-554-005
            mail:lvudzijena@caaz.co.zw
            AIS/MAP Inspector Adliah Chirongoma Tel:+263-242-585009/20
            Cel:+263-772-426-684
            mail:achirongoma@caaz.co.zw

            PERSONNEL LICENSING

            The functions of the section is primarily to, licence aviation personnel and approval of aviation training organisations in accordance with ICAO and national requirements.  Individuals are licenced once their competence has been assured and certification of aviation training organisations has been done. It is also responsible for continued safety oversight of licensed individuals and training organisations and for taking enforcement action when conditions of issuance of the licences are not complied with.

            The main functions of the Personnel Licensing Section are:

            • licensing of airmen in collaboration with other Inspectorates;
            • managing the system of medical assessments for medical certification licence holders;
            • Managing the examination system;
            • certification of training organisations;
            • Maintaining registers of all licences and ratings issued

            Medical Examiners

            Designated Medical Examiners conduct medical examinations testing of applicants.

            DESIGNATED MEDICAL EXAMINERS AND ASSESSOR REGISTER 2017

            NAME & SURNAME DESIGNATION NO DESIGNATION MEDICAL CLASS VALIDITY
            Dr. VIVEK SOLANKI 004 MEDICAL EXAMINER ASSESSOR Class 1,2,3 30/10/2019
            Dr. RALPH JOYCE 005 MEDICAL EXAMINER Class 1 30/10/2019
            Dr. MASITARA 006 MEDICAL EXAMINER Class 1 & 2 31/10/2019

            Forms

             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
               
               
              Organisation Location Training Provided
              Air Zimbabwe RGM International
              Airport, Harare
              Pilot type rating, Cabin Crew,
              Dispatcher and Maintenance
              Engineers. Safety and
              Emergency
              Domm Aviation Harare Maintenance Engineer
              HF,SMS,CRM and Quality
              Management
              Executive Air Charles Prince Airport,
              Harare
              Private and Commercial Pilots
              Guthrie Aviation Charles Prince Airport,
              Harare
              Private and Commercial Pilots
              Solenta Aviation Johannesburg ,RSA Pilot Type, Cabin Crew
              Title Name Contacts
              Senior Licencing Officer Boniface Rondozai Tel:+263-242-585009/20
              Cel:+263-772-426-379
              mail:licencing@caaz.co.zw
              Licencing Officer Norma Biasi Tel:+263-242-585009/20
              Licencing Officer Plaxedes Shonge Tel:+263-242-585009/20
              Licencing Officer Ndanatseyi Mabika Tel:+263-242-585009/20
               
               
               
               
               
               
               

              Syllabi

               
               
               
               
               
                 
                 
                NAME LICENCE TYPE & NO TYPES
                DAVIES NGD
                pegasus@zim.co.zw
                ATPL ATPL
                MOYO K K
                Harare
                Khanyisamoyo@yahoo.
                co.au
                ATPL BOEING 737
                MADANGURE
                Harare
                ATPL BOEING 737
                MURAPA E
                Harare
                ATPL BOEING 767
                BUUNK
                Eric.buunk@planet.nl
                ATPL MD11
                PAGE A.K.
                ndegi747ap@yahoo.co.u
                k
                ATPL MD11
                MUSIKAVANHU
                Harare
                musikavanhu@airzimabwe.aero
                DISPATCHER MA60
                737
                767
                A320
                RUZUNGUNDE R
                Harare
                rruzungunde@gmail.com
                ATPL BE 58, BN2, C150, 172, 182,C206
                MA60 & A320
                BARTON KG
                PIE
                barton@mango.zw
                ATPL BE20/55/58 BE90, C172
                /182/206/207/208/210/402,
                PA28R,PA18;PA22,PA24,& PA31
                GIBBS ID PIE
                Victoria Falls
                +263 712213569
                idgibbs@mweb.co.zw
                CPL
                HELICOPTER
                EC30, RH44,B06
                GENERAL AVIATION
                GUTHRIE CJ PIE
                Harare
                cguthrie@zol.co.zw
                CPL BE36/BE55& BE58,
                C172,177,182,185,C206,208,210,402,421,
                MO2K,PA28A,PA30,PA31 & PA32
                LELIARD K PIE
                Harare
                Kevin@145.co.zw
                ATPL BE36,55,58,C172, 180,182, 185,206,208,210,
                PA11,PA18,PA31
                J H REID-ROWLAND
                Harare
                jreidrowland@hotmail.com
                ATPL PIE BE55,58,C172,C182,C206,C402,PA31
                & PA32
                MWASE G M
                Harare
                pgmwase@mmweb.co.za
                ATPL PIE
                1P B767 & C172
                MARUZA T
                tmaruza@gmail.com
                CPL 5045 PIE (AOC)
                C206&c208

                TECHNICAL LIBRARY

                The Technical Library holds all the regulatory documentation including aircraft manuals; continuing airworthiness information; ICAO documentation; Commercial books and magazines. Its mandate is to serve as a resource to the aviation industry by providing materials of quality, diversity, relevance, and balance that will promote the development of the industry and informed judgment.

                Documents that can be accessed in the Library include:

                • ICAO Documents – Annexes, circulars
                • Aircraft manuals and handbooks
                • Accidents/Incidents Reports
                • Links to Airworthiness Directives (ADs)
                • Local Inspectors Manuals

                AVIATION SECURITY INSPECTORATE

                The primary objective of aviation security is to assure the protection and safety of passengers, crew, ground personnel, the general public, aircraft and facilities of an airport serving civil aviation, against acts of unlawful interference perpetrated on the ground or in flight. This is carried out through a combination of measures and the marshalling of various human and material resources at international, national and airport levels.

                To meet this primary objective, the Aviation Security Department has a  legal structure in terms of Civil Aviation (Security) Regulations (SI 115 of 2016), with clearly defined responsibilities and methods of implementation. The department is responsible for the development, implementation and maintenance of a comprehensive policy on aviation security. The department implements a standardised level of aviation security through measures that meet ICAO Annex 17-Security Standards

                Forms

                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                   
                   

                  Requirements for Regulated Agents

                  1. Conditions

                  In order for an entity to qualify as regulated agent it should be able to:
                  a) Provide secure facilities for acceptance, the application of security controls, which include screening, the storage of security cleared air cargo consignments and, where applicable, ground transportation.
                  b) Properly recruit, select and train an adequate number of management and operational personnel, whether internal or contracted, for its operations, in accordance with national requirements.
                  c) Continuously demonstrate compliance with the security requirements for regulated agents, as established by the appropriate authority.

                  2. Application

                  a) Any entity applying for a regulated agent designation is required to complete an application form approved by the appropriate authority, and the form should be signed by an accountable senior manager of the entity.
                  b) The application form should contain, at a minimum, the following:
                  i. Entity name and certificate of incorporation
                  ii. Tax clearance certificate;
                  iii. Registered business address;
                  iv. Contact information, including telephone and facsimile numbers and/or e-mail addresses;
                  v. Details of ownership of the entity (CR14 Form);
                  vi. Description of the entity, including core business or activities of the entity;
                  vii. Name, title and contact details of the person responsible for security;
                  viii. A declaration that the information provided is accurate, and that false information will result in qualification;
                  ix. Signature of accountable senior manager; and
                  x. Date of application.

                  NAME PHONE NUMBER EMAIL ADDRESS
                  L Moyo +263 773 933 321 lmoyo@caaz.co.zw
                  T Chakwizira +263 712 513 415 tchakwizira@caaz.co.zw

                  SAFETY MANAGEMENT SYSTEMS

                  Safety is an integral part of our mission and mandate. Civil Aviation Authority of Zimbabwe will strive to provide continued safe airport operations by guaranteeing a clearly-defined level of safety which excludes all possible risks that may result in accidents and damage, by means of a pro-active, predictive, preventative approach to safety.

                  Through our Safety Management System, all airport personnel will receive safety training, to ensure compliance with national and international regulations applicable thereto.

                  The Civil Aviation Authority of Zimbabwe has made it a culture of proactive safety
                  management systems going beyond compliance with prescriptive legislation by adopting
                  a systematic approach where potential risks are identified and managed to acceptable
                  levels. As an aviation entity, we give utmost importance to safety which we have
                  deliberately made an integral part of our mission and mandate.

                  We adopted the safety management system comprising of safety plans, safety performance
                  indicators, safety targets and continuous monitoring to attain our safety objectives
                  through risk management, safety assurance and safety promotion.

                  As an ICAO contracting State, we have developed a State Safety Program meant
                  to identify, monitor and maintain the effectiveness of all aviation safety
                  management systems within Zimbabwe. The basis of the program is strategically
                  pinned on ICAO SARPS to ensure uniformity at a global stage through safety bench
                  marks and continual improvement by adhering to the principles of ethical governance
                  to maintain and improve the travelling public’s trust in all our aviation activities.

                  under contruction

                  CAAZ has complied with ICAO Annex 13 to include a voluntary incident reporting system in addition to mandatory occurrence reports by introducing a just, non-punitive culture across all aviation entities as part of our risk management system through various fora including individual open or confidential reporting and Runway Safety Teams.

                  AIRWORTHINESS INSPECTORATE

                  The Airworthiness section is responsible for ensuring that aircraft are accepted into the Zimbabwean regulatory system then maintained to appropriate safety standards. The section carries out the certification of aircraft and maintenance organisations and conducts the associated functional supervision as part of their continuing operation. The section drafts and prepares secondary legislation concerning airworthiness as well as various aeronautical notices and circulars that deal with airworthiness.

                  The main functions of the section include:

                  • Aircraft airworthiness and registration;
                  • Certification of aircraft maintenance organisations;
                  • Investigation of aircraft accidents and incidents;
                  • Managing the aircraft register.
                  • Maintaining a Technical Library

                  Guidance Material

                   
                   
                   
                   
                   
                   
                   
                   
                   
                   
                   
                   
                   
                   
                   
                   
                   
                   
                   
                   
                   
                     
                     

                    Operator Forms

                     
                     
                     
                     
                     
                     
                     
                     
                     
                     
                     
                     
                     
                     
                     
                     
                     
                     
                     
                       
                       

                      Airworthiness Checklist

                       
                         
                         
                        Title Name Contacts
                        Chief Airworthiness Inspector Beloved Mupfururirwa Tel:+263-4-585009/20
                        Cel:+263-772-746-817
                        mail: bmupfururirwa@caaz.co.zw
                        Senior Airworthiness Inspector George Mashababe Tel:+263-4-585009/20
                        Cel:+263-772-927-331
                        mail:gmashababe@caaz.co.zw
                        Airworthiness Inspector Judah Dube Tel:+263-4-585009/20
                        Cel:+263-778-573-816
                        mail:jdube@caaz.co.zw
                        Airworthiness Inspector Mavis Musakasa Tel:+263-4-585009/20
                        Cel:+263-772-433-155
                        mail:mmusakasa@caaz.co.zw
                        Airworthiness Inspector Jacob Sibabnda Tel:+263-4-585009/20
                        Cel:+263-782-284-721
                        mail:jsibanda@caaz.co.zw