FREQUENTLY ASKED QUESTIONS

Safety

 

  • Firearms of any type including replicas or toys.
  • Explosives including fireworks, flares and toy gun.
  • Gases including compressed gas cylinders, tear gas, mace, pepper sprays and household aerosols.
  • Flammable materials including petrol, lighter fuel, paint, thinners, non-safety matches, fire lighters and flammable glue.
  • Poisons including weed killers, pesticides and insecticides.
  • Hoover Boards.
  • Corrosive substances including batteries, mercury and drain cleaners.
  • Other dangerous goods such as magnetised or radioactive material, toxic or infectious substances like laboratory diagnostic samples.
  • Liquids, aerosols and gels in containers over 100ml are not allowed in hand baggage unless you are carrying duty free sealed in a tamper-evident security bag, liquid medicines or special dietary products, such as baby food.

 

Aircrafts differ in design according to manufactures and how it operates so each airport has different evacuation procedures in case of emergency.

Passenger and Cargo handlers

 

  • Firearms of any type including replicas or toys
  • Explosives including fireworks, flares, toy gun caps
  • Gases including compressed gas cylinders, tear gas, mace, pepper sprays, household aerosols
  • Flammable materials including petrol, lighter fuel, paint, thinners, non-safety matches, fire lighters, flammable glue
  • Poisons including weed killers, pesticides, insecticides
  • Hoover Boards
  • Corrosive substances including batteries, mercury, drain cleaners
  • Other dangerous goods such as magnetised or radioactive material, toxic or infectious substances like laboratory diagnostic samples
  • Liquids, aerosols and gels in containers over 100ml are not allowed in hand baggage unless you are carrying duty free sealed in a tamper-evident security bag, liquid medicines or special dietary products, such as baby food.
CAAZ Information Desk: +263-4-585073/88

 

Economy class passengers are allowed one piece of hand-carry baggage weighing up to 7kg (16lbs). This bag’s total length, width and height must measure no more than 115cm (46?).

Most economy passengers are permitted to check in up to 20kg of baggage. For baggage in excess of the allowed weight, passengers may choose to either pay an excess baggage charge, or air freight it to their destination as unaccompanied baggage.

NB: This varies from airline to airline and it is advisable to consult your airline before traveling.

Most airlines now accept animals as accompanied baggage provided they are in a suitable container and have the relevant documentation.


NB: Please consult your airline before traveling with your pet.

 
Security

Footware can be used to conceal restricted articles and contrabands.

Because we do not have one stop security.

Anyone who needs access to restricted areas is subject to search.

Do’s and Dont’s

 

  • Check-in early and have all the necessary travel documents ready for inspection and give yourself time to clear airport screening processes.
  • Make sure you have the correct boarding passes and travel documents to be presented if requested at the security check points and at boarding gates.
  • Inform the security officers of your medical conditions, such as a pacemaker that might be affected by the screening process.
  • Remove laptop computers, video cameras with cassettes, and film cameras from their carry-cases and place them in the tray provided.
  • Declare any prohibited items and weapons to the screening staff at the security screening check point.
  • Report any unusual behaviour or suspicious activity to airport staff.

 

 

  • Do not leave your baggage unattended.
  • Do not carry parcels for other people without knowledge of what is inside.
  • Do not make threats and comments about carrying weapons or explosives that may result in rejection to board the aircraft and prosecution.
  • Do not pack sharp objects such as knives, scissors, corkscrews or knitting needles in your hand luggage.
  • Do not carry any LAGs(liquid, Aerosols and Gels) above 100 ml each .

 

 
Fees

No we do not have mobile payment platforms at the moment this mode of payment might be available after its approval.

We do have swipe.

General Information

Yes, CAAZ conducts airport tours for school children, colleges, community organizations and aviation enthusiasts. Interested parties should call Airport Managers Office +263-242-585073 – 88

Yes there are baggage wrapping facilities at R G Mugabe International Airport, J M Nkomo International Airport and Victoria Falls International Airport.